About Us

 

Citibond Travel was established in 1974 for the purpose of providing flights to the Travel Agency network in the London and the Midlands. From those early days the Company has since evolved and expanded and provides travel products and services to the trade, direct consumer and corporate traveller. Citibond remains a privately owned family business with an experienced team of travel professionals that share the same values and ethics that Company has built its reputation on. Citibond has now become a well-respected and trusted brand with its clients and suppliers. Citibond operates from its offices in London and Leicester as well as having a network of internationally located homeworkers.  

 

The Citibond Story.
A story of a family with a passion for travel and ethics to serve, where every trip is meticulously planned and our knowledgeable travel professionals always available for any help or advise our clients may require.
 


 

Our Journey so far

 

 

1974  - Established with 2 staff and one airline contract to provide flights to Travel Agents. Citibond office was located at West End of London off Regent Street for over 30 years.


  

1986  - Flight department set up to provide flight offers direct to consumers initially to India and Africa. As more airlines partners come on board, the flight division expands as well offering discounted flights around the world.

  

1993  - Tailormade Holidays launched offering expert advise to clients.  We design your perfect holiday around your requirements and enhance it with our in-depth knowledge of the destination.  It’s all about making your dreams come true.

  

1998  - Corporate travel division set up to serve the needs of clients travelling for work, and it grew from there.  We believe in enabling companies to streamline their spend on travel by offering our discounted flights and hotel rates worldwide.  Our strength is our people - dedicated and experienced travel executives who are committed to provide the highest level of service.  Our designated account executives handle and oversee each account personally. Our executives will ensure a thorough understanding of every client’s requirements and will take care of all their travel needs, which saves them time to focus on their main business activity.  

  

2008  - We launched our MICE (Meetings, Incentives, Conferences and Exhibitions) department which has grown over the years.  We arrange regular overseas conferences and events for several companies in various industries ranging from pharmaceutical to insurance, the service we provide is very hands on, from accompanying them for site inspections of the international venues to liaising with airlines and hotels to get the best group rates.  Our team members then escort the delegates to the destination and are available on the ground to ensure the smooth running of the event.

2014  - We launched our Escorted Tours department to serve the needs of our clients who wanted to travel with like-minded people but in small groups so they could still get that personal service our clients have come to expect.  These are hand-held tours, where one of our team members accompanies them all the way, we restrict the numbers to 30 people per tour.  We now have regular departures several times a month to various worldwide destinations.  All the hotels and tour guides are hand selected. We have an excellent relationship with all the hotels and local partners on your tour.  All the hotels are inspected before your tour to ensure they are of the highest standards expected throughout your tours program.

2020  - The branch in Leicester has been serving the local community for over 35 years. In March 2020 we relocated to a state of the art new shop front location on Melton Road to further enhance our services and products. 

 

Today  - The events of the last year have had a major impact on travel and more importantly peoples lives and so many ways. Our passion for Travel and service to our clients is stronger than ever. As the New World starts to reopen we are ready to serve our clients as before and better. The world is a very different place today from what it was before the pandemic. While the situation is evolving, we would like to assure you that we are available to assist and advise you as we have been throughout this crisis. We have been using the time to train our staff on our systems and to keep updated on the Covid-19 policies for various destinations and airlines.  We have also introduced our NEW personal video meeting to provide you one to one service to help you with all your holiday requirements in the comfort of your own home.  We can present your holiday in the new world with pictures, videos, virtual tours and a lot more. 

 
It’s time to travel again! Our staff are ready and available to discuss your requirements and plan your next holiday.       
 

 


 

What our clients say about us

 

 

 


 

Awards & Achievements 
 

Over the years we have received a lot of awards from airlines and hotels in recognition of our partnerships with them.

 


 

Why book with us

  • Established for over 45 years
  • Expert Knowledge and Advise
  • Value for Money
  • Financial Protection
  • Tailored itineraries created to your specific interests
  • Visa and health advice
  • No hidden extras